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var(--tw-scale-y)}.active\:cursor-grabbing:active{cursor:grabbing}.disabled\:cursor-not-allowed:disabled{cursor:not-allowed}.disabled\:opacity-40:disabled{opacity:.4}.disabled\:opacity-50:disabled{opacity:.5}.disabled\:opacity-60:disabled{opacity:.6}@media(min-width:40rem){.sm\:block{display:block}.sm\:grid-cols-2{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(min-width:48rem){.md\:col-span-2{grid-column:span 2/span 2}.md\:col-span-3{grid-column:span 3/span 3}.md\:grid-cols-2{grid-template-columns:repeat(2,minmax(0,1fr))}.md\:grid-cols-\[1fr_1fr_auto\]{grid-template-columns:1fr 1fr auto}.md\:grid-cols-\[minmax\(0\,1fr\)_220px\]{grid-template-columns:minmax(0,1fr) 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0 0 25px;position:absolute}.app-navigation__profile{flex-direction:column}.support-desk__navigation{width:190px;min-width:190px}}:root[data-theme=light] .support-desk .md-card-outlined,:root[data-theme=light] .support-desk .glass-card,:root[data-theme=light] .md-card-outlined,:root[data-theme=light] .md-card-filled,:root[data-theme=light] .message-composer{color:var(--md-on-surface)!important;border-color:var(--md-outline)!important;box-shadow:none!important;background:#fff!important}:root[data-theme=light] .support-desk__main,:root[data-theme=light] .support-desk__header,:root[data-theme=light] .chat-pane__messages{background:var(--md-surface)!important}:root[data-theme=light] .omni-sidebar,:root[data-theme=light] .omni-sidebar__rail,:root[data-theme=light] .omni-sidebar__body,:root[data-theme=light] .omni-sidebar__header,:root[data-theme=light] .omni-sidebar__search,:root[data-theme=light] .chat-pane,:root[data-theme=light] .chat-pane__header,:root[data-theme=light] .chat-pane--empty,:root[data-theme=light] .support-desk,:root[data-theme=light] .support-desk__navigation,:root[data-theme=light] .app-navigation{color:var(--md-on-surface)!important;background:#fff!important}:root[data-theme=light] .support-desk input,:root[data-theme=light] .support-desk select,:root[data-theme=light] .support-desk textarea,:root[data-theme=light] .omni-sidebar input,:root[data-theme=light] .message-composer textarea{color:var(--md-on-surface)!important;border-color:var(--md-outline)!important;background:#fff!important}:root[data-theme=light] .omni-sidebar__search input{background:#f4f6f8!important}:root[data-theme=light] .support-desk input::placeholder,:root[data-theme=light] .support-desk textarea::placeholder,:root[data-theme=light] .omni-sidebar input::placeholder,:root[data-theme=light] .message-composer textarea::placeholder{color:#8a94a1!important}:root[data-theme=light] .chat-row:hover{background:#f4f6f8!important}:root[data-theme=light] .chat-row--active{color:var(--md-on-surface)!important;background:#e4f7ec!important;border-color:#c9ead7!important}:root[data-theme=light] .chat-row.chat-row--ai-needs-human{background:var(--ai-help-container)!important;border-color:#efc4cb!important}:root[data-theme=light] .chat-row.chat-row--ai-human{background:var(--ai-human-container)!important;border-color:#bfd7ee!important}:root[data-theme=light] .btn-glow,:root[data-theme=light] .btn-green{color:#fff!important;background:#16824d!important}.app-navigation.is-collapsed{width:72px!important;min-width:72px!important}:root{--action-primary:#2787e7;--action-primary-hover:#3595f2;--action-primary-soft:#2787e71f;--action-success:#1f9d5a;--action-success-hover:#27ae68;--action-success-soft:#1f9d5a21;--action-danger:#dc4c57;--action-danger-hover:#eb5b66;--action-danger-soft:#dc4c571f;--action-warning:#d99218;--action-warning-hover:#e9a329;--action-warning-soft:#d9921821}:root[data-theme=light]{--action-primary:#176fbe;--action-primary-hover:#105faa;--action-primary-soft:#eaf4ff;--action-success:#16824d;--action-success-hover:#106f41;--action-success-soft:#e7f7ee;--action-danger:#c93643;--action-danger-hover:#ae2835;--action-danger-soft:#fff0f1;--action-warning:#ad6b08;--action-warning-hover:#925800;--action-warning-soft:#fff6df}:is(.btn-primary,.btn-success,.btn-danger,.btn-warning,.btn-secondary,.btn-neutral){border:1px solid 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(color:color-mix(in lab,red,red)){.btn-neutral:hover:not(:disabled){border-color:color-mix(in srgb,var(--md-on-surface-variant) 50%,transparent)}}.btn-neutral:hover:not(:disabled){background:var(--md-surface-container-high)}:root[data-theme=light] .btn-secondary{color:#155f9f;background:var(--action-primary-soft);border-color:#bddcf7}:root[data-theme=light] .btn-secondary:hover:not(:disabled){color:#104f87;background:#dceeff;border-color:#8fc4ef}.support-desk__content{--section-card-bg:var(--md-surface-container-low)}@supports (color:color-mix(in lab,red,red)){.support-desk__content{--section-card-bg:color-mix(in srgb, var(--md-surface-container-low) 96%, transparent)}}.support-desk__content :is(.md-card-outlined,.glass-card){box-shadow:0 1px #ffffff05;border:1px solid var(--md-outline)!important;background:var(--section-card-bg)!important;border-radius:16px!important}.support-desk__content .glass-card{transition:border-color .15s,background .15s}.support-desk__content 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[class*=text-indigo-2]{color:#1769aa!important}:root[data-theme=light] .support-desk__content [class*=text-emerald-1],:root[data-theme=light] .support-desk__content [class*=text-emerald-2],:root[data-theme=light] .support-desk__content [class*=text-emerald-3]{color:#137647!important}:root[data-theme=light] .support-desk__content [class*=text-amber-1],:root[data-theme=light] .support-desk__content [class*=text-amber-2],:root[data-theme=light] .support-desk__content [class*=text-amber-3]{color:#956000!important}:root[data-theme=light] .support-desk__content [class*=text-red-1],:root[data-theme=light] .support-desk__content [class*=text-red-2],:root[data-theme=light] .support-desk__content [class*=text-red-3],:root[data-theme=light] .support-desk__content [class*=text-rose-1],:root[data-theme=light] .support-desk__content [class*=text-rose-2],:root[data-theme=light] .support-desk__content [class*=text-rose-3]{color:#b42335!important}html:root[data-theme=light] body .omni-sidebar__search-input{color:var(--md-on-surface)!important;border-color:var(--md-outline)!important;box-shadow:none!important;background:#f3f5f7!important}html:root[data-theme=light] body .omni-sidebar__search-input:focus{background:#fff!important;border-color:#16824d85!important;box-shadow:0 0 0 3px #16824d1a!important}html:root[data-theme=light] body .omni-sidebar__mark-all{color:#137647!important;background:#ecfaf2!important;border-color:#bde7cf!important}html:root[data-theme=light] body .chat-pane .msg-incoming{box-shadow:0 1px 2px #1e293b0f;color:#24313f!important;background:#fff!important;border-color:#dbe1e7!important}html:root[data-theme=light] body .chat-pane .msg-outgoing{box-shadow:0 1px 2px #16824d12;color:#173126!important;background:#dff5e8!important;border-color:#bfe6cf!important}html:root[data-theme=light] body .chat-pane .message-body{color:inherit!important}html:root[data-theme=light] body .chat-pane 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